HotStepper Privacy Policy

Effective Date: 27th October 27, 2017

Nexus Studios Group Inc. (“Nexus,” “we,” “us,” or “our”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to our website (the “Site”), users of our mobile App (the “App”) and the services available through our Site and App (collectively, the “Services”), and how we use and disclose that information.

By visiting the Site, using or downloading the App, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site, App, or Services, and any dispute over privacy, is subject to this Policy and our Hotstepper Terms of Use including its applicable limitations on damages and the resolution of disputes. The HotStepper Terms of Use are incorporated by reference into this Policy.

The Information We Collect About You. You aren’t required to register with us in order to use the Services. When you do use Services, we collect certain information from your usage and/or your device:

Information We Collect Directly From You. We do not require you to register or submit your contact information to use the HotStepper Services. However, if you contact us, we will collect your contact information and any information you submit in your message to us; if you request to receive emails and other communications from us, we will collect your name and content details.

Your Device Information. When use the App and related Services, we will ask you to give us access to the following information from your device:

  • Location Information. With your permission, we ask for access to your device’s location information to provide our location service while you are using the App. The App and related Services will not work without your location information.
  • Camera and camera roll. With your permission, we will access your mobile device’s camera to provide our augmented reality services and to enable you to take photos and videos through the App.

Information We Collect Automatically. We automatically collect information about your use of the Services through both the Site and the App, including the links you click; your activities in the App and on the Site; the length of time you visit our Site and or use our Services; and the referring URL, or the webpage that led you to our Site; mobile device operating system type; activities within the App; date and time stamps; and IP address, device or application ID, and other identifiers.

How We Use Your Information. We use your information, including your personal information, for the following purposes:

  • To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes.
  • To tailor the content and information that we may send or display to you, to send you promotional and informational communications, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using our Services.
  • To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Services, develop additional products and services, respond to user desires and preferences, and for and analytical purposes.
  • To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
  • Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Use or this Privacy Policy.

How We Share Your Information. We may share the information we collect as follows:

  • Our Affiliates and Subsidiaries. Their use and disclosure of your information is subject to this Policy.
  • Our Service Providers. Third party vendors, service providers, contractors or agents who perform functions on our behalf may access or receive user information from us in order to provide services to or on our behalf.
  • Related to Business Transfers. If we are acquired by or merged with another company, if all or a portion of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
  • In Response to Legal Process. We may also disclose user information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.
  • To Protect Us and Others. We also may disclose user information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which Nexus is involved.
  • Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.

Tracking of Usage Information. We and our third party service providers use different tools to automatically collect and to analyze usage and related information; on our site we may collect information using cookies and pixel tags, for example. Most web browsers automatically accept cookies. The help or settings section of most browsers will tell you how to manage and disable cookies. Other tools may include pixels, third party analytics tools, log files, and app platform tools, though the tools used and the information we collect varies between the App and Site.

Third Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and, to the extent permitted, our App. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services.

Cached Information. Our App will automatically store small bits of information on your device’s hard drive about your use of the App and your preferences (“Cached Information”). We use Cached Information to enhance your experience on our App.

Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed herein (e.g., by disabling cookies or deleting the App).

Third-Party Links. Our Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the practices of such third party websites.

Security of My Personal Information. We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.

Children Under 13. Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Contact Us. If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at

Changes to this Policy. This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site and App. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site and App.